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Infrastructure Support

ERP Support Analyst

Job Category: Infrastructure Support
Job Type: Permanent
Job Location: Hertfordshire
Salary: £25K - £35K

Job Description

Salary | £25K – £30K

This is a brand-new opportunity with a leading distribution organisation in St. Albans who are looking to add an experienced ERP Support Analyst to their busy IT team.

Our client has a brand-new, highly impressive warehousing facility and works alongside leading high street brands to design, promote and distribute their products. Due to unprecedented success, they are undergoing rapid growth.

They currently use Visual ERP but are looking for an Application Support/Software Support Analyst with experience across any major system (Dynamics, SAP, Navision, Oracle, Infor, Epicor, etc) and a strong understanding of SQL – not necessarily to programming level, but the more in-depth the better.

As our successful ERP Support Analyst, you’ll have experience working on a busy Service Desk using an ERP ticketing system and have a strong passion for customer service and delivery. You’ll take pride fixing issues and have a natural ability to communicate with a variety of different stakeholders, at all levels.

Experience working with WMS (Warehouse management system) and in a SCM (Supply chain management) environment would be highly advantageous.

It is also essential that you have strong analytical skills, as part of your role will involve conducting ‘performance reports’ – analysing weekly and monthly ERP tickets and reporting the common faults and updates back to the Vendor.

Having placed many IT Support staff with this business over the years, we can testify that this is a fantastic career opportunity for someone who is passionate about Tech and keen to pursue a long-term career within a people-focussed employer.

Keywords: ERP Support, Application Support, Software Support, IT Technician, SQL Analyst, Data Analyst, ERP, Vision, WMS, SCM, Ticketing, Reporting, Service Desk, Help Desk.

Job Application

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