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Infrastructure Support

Infrastructure Engineer

Job Category: Infrastructure Support
Job Type: Permanent
Job Location: Remote
Salary: £35K - £45K

Job Description

Salary | £45K + £5K car allowance (travel expenses paid)

We have an exciting opportunity for an Infrastructure Engineer to join one of the most exciting Logistics businesses in the UK. You will be involved in a broad range of tasks; you will be given the opportunity to work on new and exciting projects and will have the chance to develop in a busy department where each team member is valued.

A big part of this role is fostering a culture of being open and honest, collaborating, and having fun. Our client is creating a place for teams to do their best work, and you’ll have the opportunity to influence their decisions, help define standards across the teams and contribute to a healthy and happy working environment.

You will be required to regularly visit their distribution centres and be part of an on-call rota. A typical expectation will be to be on call every 1 in 4 weeks (which comes with an extra bonus). You will work closely with internal/external IT infrastructure suppliers to implement technology roadmaps aligned to the future business and technology strategies and contribute to the development and future direction of those roadmaps. We are looking for candidates with a passion for technology who can effectively work on their own with little supervision. This is a fast-paced environment and would suit candidates coming out of an MSP or any other fast-paced IT setup.


  • To own and manage an area of IT infrastructure from one of the following while being knowledgeable and experienced enough to provide a suitable overlap into one or more of the other areas.
    – Wintel & Cloud (Private & Public Cloud services inc. Microsoft365, Microsoft Server OS, IIS, Backup).
    – Networks & Security (WAN, LAN, WLAN, Perimeter & Endpoint Security).
    – IBM iSeries (Co-Lo Hosting, LPAR, OS, Mimix, Backup).
    – End-user computing (workstation, peripherals, operational equipment).
  • Work with suppliers to ensure suitable monitoring and alerting is in place in areas such as capacity, performance, security with appropriate communications and escalation processes as required.
  • Ensure server patching regimes are in place and executed to plan with suitable assurance reports being made available for stakeholder review.
  • Undertake root cause analysis for major incidents, participate in active problem resolution and ensure change management processes are adhered to.
  • In conjunction with internal/external suppliers monitor licenses, certificates and subscriptions to ensure renewals and financial planning can take place effectively.
  • In some areas undertake hands-on engineering work on technology platforms beyond the scope of supplier and 1st/2nd line support arrangements.
  • Participate in IT supplier service reviews as required and quarterly business reviews.
  • Ensure new IT infrastructure solutions are transitioned into BAU service effectively working with suppliers and the wider IT Infrastructure & Service Delivery team.

Key Skills: Wintel, IT Support, Managed Services, Exchange, Windows Server, Helpdesk, Microsoft, Windows, Virtualisation, VMware, Azure, Remote Support, 2nd/3rd Line Support, Active Directory, AD, MS365, Cloud, Network, Security, Infrastructure.

Job Application

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01604 201030